Tech Support, Guidance & Workshops

Introduction

IMPORTANT: The TEL Team no longer hosts technology workshops each month due to the repetition of questions and guidance provided during each session. Instead, please access the Tech Workshop Recording Archive for previous workshops, or contact techsupport@oca.ac.uk to request additional guidance. The information below is for archive purposes only.

A maximum of twenty registered students can attend each session and participate in subject specific demonstration(s) and a Q&A session.

Hosted via Zoom, the workshops are approximately ninety minutes long - although you’re free to join and leave as you please - and begin with any requested subject specific demonstration(s), before transitioning into a Q&A session with those in attendance.

Each workshop is recorded and later available to all OCA students via the Tech Workshop Recording Archive activity. As the sessions are recorded, participants therefore have the option of disabling their webcam and/or microphone, with a window of opportunity at the end of the workshop for students to use Zoom’s integrated chat feature to ask any further questions.

The schedule for the forthcoming month is announced around the start of each month, not accounting for any bank holidays or weekends, and using the Technology Workshop Announcements forum activity. To cater to as many students as possible, the day and date in which workshops are hosted will also differ each month.

Attending a Technology Workshop

Registering

Register to attend one of the forthcoming Technology Workshops using the Technology Workshop Registration activity and selecting your preferred option.

During the registration process, you’ll have an opportunity to request any specific subject demonstrations and add any preexisting questions. Your response will then help build the workshop agenda which will later be published on the Technology Workshop Forum - only available to registered students - and isn’t limitive of the questions to be asked during the workshop. 

Registered

Upon successfully registering to attend one of the forthcoming workshops, students are encouraged to read following additional information and advice which you may find helpful prior to or during the workshop;

Prior to:

• Approximately a week prior to the workshop and to provide sufficient time for students to register, an announcement regarding the workshop agenda and information on how to join the Zoom session will be made using the Technology Workshop Forum. Students who register prior to the announcement will also receive an automated email notification.
• You may wish to download the Zoom application, although you can join using your browser if preferred.
• If you have any questions regarding the workshop or for any reason you’re unable to attend the workshop, please use the Technology Workshop Forum to post your question and/or withdraw your registration.

During:

• The Zoom session will be available approximately fifteen minutes before the scheduled start time, during which students are welcome to join and engage in conversation.
• All workshops will be recorded and later available to all OCA students via the TEL Tech Workshop Recording Archive activity. If you do not wish to feature in the recording, please disable your microphone and/or webcam prior to the start of the recording; an announcement will be made prior to and again at the start of the recording.
• Upon starting the session, all participants should be muted and should remain muted throughout the session until it's your opportunity to speak. Please be respectful to others in the session and allow them the opportunity to ask their question(s) in full and without interruption. Please refer to OCA's video on Netiquette for more information.
• If you have any questions throughout any demonstration(s) or would like to ask a follow-up question, please raise your hand, literally, or using the Zoom interface; the option can be found at the bottom and by selecting 'Reactions', followed by 'Raise Hand'.
• Those in attendance do not need to ask a question and in such circumstances, feel free to say so and we'll move onto the next student.
• Prior to the end of the session, all students' will have the opportunity to ask any question(s) via the integrated Zoom chat feature and will serve as an opportunity for those with their microphones disabled to ask any question(s).

After;

• Following completion of the workshop, students are welcome to provide feedback on the workshop using the Workshop Feedback activity.
• Students are invited to attend as many and as frequently as desired, although to facilitate as many students as possible, students are limited to attending one workshop per month.

Workshop Recording Archive

The recordings for all previous workshops are available to all OCA students indefinitely via the Tech Workshop Recording Archive activity.