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No unit access

1 reply
Stephen Highfield
Last
Hello TEL team and fellow students,


 I've noticed the forum being active more than lately, the main common post being 'no unit access', I was also part of the January intake, had ticked the 'yes I want to continue' box, and have yet to see the unit course material pop up on my OCA Learn page. 

 Hope to have a reply or some update on this issue soon! Thank you for your time!

1 reply
  1. Re: No unit access

    Dear Dania,

    Thank you for your forum post and for bringing this issue to our attention.

    An issue occurred involving our automated enrolment processes and thus delayed your enrolment. However, the issue is now resolved and you'll now have access to your unit within the next hour, if not already. If you still don't have access to your unit by 16:00 GMT today, January 16th, please let me know and I'll escalate the issue further.

    Kind regards,
    Stephen Highfield | TEL Team
    Digital Content & Support Administrator

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