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Kay Hutchings

No unit access

1 reply
Stephen Highfield
Last
Hi,


I've also completed the January induction (which finished yesterday, 15 January) and stated yes, I want to continue but still have no access to my next unit on OCA Learn or received any emails about when it will be uploaded. Any information on this would be greatly appreciated.

Many thanks!

Kay

1 reply
  1. Post by Stephen Highfield
    Re: No unit access

    Dear Kay,

    Thank you for your forum post and for bringing this issue to our attention.

    An issue occurred involving our automated enrolment processes and thus delayed your enrolment. However, the issue is now resolved and you'll now have access to your unit within the next hour, if not already. If you still don't have access to your unit by 16:00 GMT today, January 16th, please let me know and I'll escalate the issue further.

    Kind regards,
    Stephen Highfield | TEL Team
    Digital Content & Support Administrator

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