Actively monitored by the TEL Team and suitable for posting any general IT questions, whereby the TEL Team will envisage to respond as soon as possible.
Please note that student replies are disabled and while this forum is monitored by the TEL Team, and we do aim to respond as soon as possible, there is no agreed service level response time. Additionally, this forum is also accessible to all students and no sensitive data should be posted, with students instead contacting the TEL Team via email at techsupport@oca.ac.uk or directly via the Helpdesk.
I can see a link to a reading list (which is broken, thanks for pointing that out), but please note it's for unit 2.1, not the 1.3 that you're on. The link is now fixed.
Best wishes,
Adam Robson
TEL team @ OCA