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Rebecca Iten

opening office 365 through Google Chrome

1 reply
Adam Robson
Last
Hello,

I have some trouble opening office 365 on my computer.

I have installed the google chromes app and am logged into my OCA account on there.

I can find the app in the menue but when i click to open it, it says:

"no tenant-identifying information found in either the request or implied by any provided credentials."

I have no idea what that means and would be super grateful for some instructions or tipps on where I can find guidance on how to solve this problem...

Thank you so much!

-Rebecca

1 reply
  1. Post by Adam Robson
    Re: opening office 365 through Google Chrome
    Hi Rebecca, 

    You'll need to check that you're not signed into any personal Google or Microsoft accounts, as your access to Office 365 will depend on clear authentication with your OCA email.

    If the problem does not resolve, please email techsupport@oca.ac.uk for further support.
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