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Emily Everard

No unit access

1 reply
Stephen Highfield
Last
Hello,


I also completed the January induction (which finished yesterday) and voted yes to continuing but there is still no access to my next unit on OCA Learn or any emails about it. Please let me know when this will be available?

Thanks!

Emily

1 reply
  1. Post by Stephen Highfield
    Re: No unit access

    Dear Emily,

    Thank you for your forum post and for bringing this issue to our attention.

    An issue occurred involving our automated enrolment processes and thus delayed your enrolment. However, the issue is now resolved and you'll now have access to your unit within the next hour, if not already. If you still don't have access to your unit by 16:00 GMT today, January 16th, please let me know and I'll escalate the issue further.

    Kind regards,
    Stephen Highfield | TEL Team
    Digital Content & Support Administrator

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